Discussions

I've created a Botsonic help-bot which is working really well. We manually check the INBOX to follow up when the bot is unable to provide a satisfactory answer and to do this we obviously need to record the user's name and email.

Our product is a Windows Desktop application and we are hosting the bot in a Webview2 component on a WIndows form, which works great.

The question is: given that we already know the current user's name and email (since they're logged in to our system)... is there any way we can provide that information to the page BOT without the user having to enter it again?

Presently we just point the Webview2 control to the URL of our bot - i.e. in the format:
https://bot.writesonic.com/share/bot/xxx-xxx-xxx

Can we pass in a query string to identify the user, or is there anything way to acheive this? Many thanks!