Discussions

Ask a Question

I have a web page with the bot, all good. However, the first question always returns a null response. Is this normal process?

I have a web page with the bot, all good. However, the first question always returns a null response. Is this normal process?

Why is name user not exported?

In the Inbox --> export data i generated an XLSX file. In the column "from" is only the text "user". Why not the name of the user (e.g. "John")

How to forward chat to support department

We want to use the chatbot but if a user is not satisfied with the answer we want to forward the conversation (e.g. by e-mail) to our support department.
Is this possible? what is the best way to achieve this?

multilanguage

I asked question in Dutch. The bot had no answer but came back with
"Sorry, but I don't have the information about the costs for accreditation. Is there anything else I can assist you with?"

Bot recharging

Hi, why do I get the answer "Sorry, our AI is recharging at the moment. Please get in touch with the humans."?

Sitemap Template

Unable to download the template for the sitemap? Can the link crawl be done automatically?

Two bots on same data

Hi,

Why is my bot displaying 'Recharging' error?

Hi,

Communicating Feelings With the Botsonic

Has anyone had luck in feeding a feelings profile into Botsonic and getting a good response? I am trying to use it for Empathy training, and tried to write a short paragraph about my dislike for ducks, and New York City's high rental prices (for testing 😄), but I keep getting responses such as "As an AI assistant, I don't have personal feelings or opinions. Is there anything else I can assist you with?".