Discussions

why were all my youtube links rejected for training?

I have been unable to get in contact with anyone in this company for over 16 hours now, rendering the integration process of my bot onto WhatsApp pointless, I need the tokens generated by Botsonic to finish off the process. Does anyone know how to contact the support team? Any direct email that I can use?

I've created a Botsonic help-bot which is working really well. We manually check the INBOX to follow up when the bot is unable to provide a satisfactory answer and to do this we obviously need to record the user's name and email.

Why can't my bot respond when I have it in a group or some channel on Telegram??

I am on a paid plan which states that I should have slack integration. I created my bot, installed the botsonic app in slack, added the API key in as described in the docs, but when I go to use it, I get a message in slack from botsonic that says "You do not have access to API, please upgrade your plan to use the API"

Hi,

Is there a way I can train the chatbot to prefer a certain more reputable source over another?

In my text responses I get text that says " In CONTEXT [1]..." "CONTEXT [2]..." "In CONTEXT [3]..." this seems like an error, how can it be removed?

I am using the CSV file Template Upload for a sitemap and I get an error that says: File Type Not Supported