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Botsonic is still "extrapolating" with RESPONSE CONFIDENCE set to MORE ACCURACY

Hi guys!

Knowledge source

Hello,

Are having issue with Google Tag Manager too?

Can you help us understand why the Java script version does not work when inserted through Google Tag Manager?

Botsonic does not automatically white a title and meta description for me, a persistant problem

This is what Botsonic says:
I understand the issue and apologize for the inconvenience. It seems that there is a technical limitation in the current setup that is preventing SEO Creator from automatically including the title and meta description as specified. Unfortunately, as an AI developed by OpenAI, I don't have the capability to directly fix or troubleshoot the functionality of external systems or bots. However, I would recommend reaching out to the support or technical team responsible for the SEO Creator bot for further assistance. They should be able to address the issue and ensure that the bot functions according to your specifications. Please let them know that the bot is expected to automatically generate a title of exactly 50 characters and a meta description of exactly 150 characters for each article, but it is not currently doing so. They will need to investigate the bot's programming and make the necessary adjustments. Again, I apologize for any frustration this may have caused, and I hope the issue will be resolved swiftly by the appropriate technical support.

Training and correcting inaccurate information given

How do I train the bot regarding incorrect answer which was given to a website visitor?

File upload

I have connected to a custom GPT bot thats premise is around document understanding. I.E a user uploads a pdf document and can then chat with it. I have the function in the OpenAI playground but not in my botsonic. Am I missing something?

calendly text button translation

Hello, I would like to change the text of the "schedule a call" button. Do you know where I can modify this text?

I have a web page with the bot, all good. However, the first question always returns a null response. Is this normal process?

I have a web page with the bot, all good. However, the first question always returns a null response. Is this normal process?

Why is name user not exported?

In the Inbox --> export data i generated an XLSX file. In the column "from" is only the text "user". Why not the name of the user (e.g. "John")

How to forward chat to support department

We want to use the chatbot but if a user is not satisfied with the answer we want to forward the conversation (e.g. by e-mail) to our support department.
Is this possible? what is the best way to achieve this?