Discussions

Has anhone had success integrating their Bot with Slack?

I am on a paid plan which states that I should have slack integration. I created my bot, installed the botsonic app in slack, added the API key in as described in the docs, but when I go to use it, I get a message in slack from botsonic that says "You do not have access to API, please upgrade your plan to use the API"

Posted by A R 7 months ago

Bot not responding to chat

Hi, For few days now, when we chat the bot on our site, it's be giving this response "Sorry, our AI is recharging at the moment. Please get in touch with the humans." and it's not showing on the backend. Please how can I resolve this?

Posted by Kehinde Ajayi 7 months ago

Training Chatbot to prefer certain sources over others?

Is there a way I can train the chatbot to prefer a certain more reputable source over another?

Posted by Aaron Bazin 7 months ago

In my text responses I get text that says " In CONTEXT [1]..." "CONTEXT [2]..." "In CONTEXT [3]..." this seems like an error, how can it be removed?

Posted by Aaron Bazin 7 months ago

File Type Not Supported

I am using the CSV file Template Upload for a sitemap and I get an error that says: File Type Not Supported I have tried this and it fails.

Posted by Barry 8 months ago

File upload stays in 'waiting' status until it expires

I'm unable to load files it just sits in waiting status until it expires and asks me to try again. I'm within the character and upload limit. Does anyone know what the problem might be?

Posted by Alana 8 months ago

It does not matter what FAQ's I input and train. It just will not answer the questions.

After training this thing, I litterally copy and paste the question from the FAQ section and post it to the bot. It just will not answer any questions. It has the answer right there, and just replies over and over it does not know. What is with this service. It used to work, and everytime I come back it just sucks. What is going on with this site. Its seems useless. What am I doing wrong.

Posted by Michael Bruhl 8 months ago

It does not matter what FAQ's I input and train. It just will not answer the questions.

After training this thing, I litterally copy and paste the question from the FAQ section and post it to the bot. It just will not answer any questions. It has the answer right there, and just replies over and over it does not know. What is with this service. It used to work, and everytime I come back it just sucks. What is going on with this site. Its seems useless. What am I doing wrong.

Posted by Michael Bruhl 8 months ago

How do I get my bot to function again?

Bot continuously says " Recharging get in touch with the humans"

Posted by July 8 months ago

Moodle (LMS plantform)

Anybody knows the way to integrate Botsonic in Moodle (LMS plantform)?

Posted by Jacobo 8 months ago