Discussions

I have to show product wise chat bot along with Image representation and short video if applicable. is it possible? I need to use your bot in my service support web site. will that help for us and I need to discuss about commercials also with whome should I contact?

How can we collect the information - if the user's query was solved or not with out bot responses.

The chatbot out of nowhere wished a customer 'Happy Women's Day'. How do we avoid this in the future?

I cannot delete my documents on the sources of the bot

I cannot delete my documents on the sources of the bot

I am unable to delete a PDF source file for a bot. Whenever I select delete, I get an error message, "Internal Backend Server Error."

I've added multiple documents to train the bot. But I don't see the contents of my documents in the aswers to my test questions. How can I be sure the content I trained it with is being used by it to answer questions? Thanks

why were all my youtube links rejected for training?

I have been unable to get in contact with anyone in this company for over 16 hours now, rendering the integration process of my bot onto WhatsApp pointless, I need the tokens generated by Botsonic to finish off the process. Does anyone know how to contact the support team? Any direct email that I can use?

I've created a Botsonic help-bot which is working really well. We manually check the INBOX to follow up when the bot is unable to provide a satisfactory answer and to do this we obviously need to record the user's name and email.