How to Activate Add-Ons

Note: Access to add-ons varies with the plan you've chosen.

1. Access your Plans and Billing page, click your [avatar] at the top right corner of the page, then select [Plans and Billing].

2. Scroll down to the bottom of the page towards the [Add Ons] section.
3. Toggle the controls of the add-on to see the new pricing per month.
4. Click [Change Plan] to activate the add-on.

View the breakdown of fees and inclusions of your plan when activated

Available Add Ons

Increase the Number of Messages per Month

• Scale your chatbot's capacity by increasing the number of messages it can handle each month.
• Move the slider towards the right to select the number of additional messages per month

Add Team Members

• Collaborate more effectively by adding additional team members to your Botsonic workspace.
• Click the [-/+] dials to adjust the number of team members you want to add to your team.

Increase Uploaded Characters per Month

• Expand your chatbot's knowledge base by increasing the number of characters you can upload each month.
• Click the [-/+] dials to adjust the number of uploaded characters per month (1 unit is equal to 20M characters per month)

Zendesk Live Agent Handoff

• Seamlessly transition from chatbot to human support by enabling the Zendesk Live Agent Handoff.
• Toggle the switch to enable Zendesk Live Agend Handoff.

Hide Botsonic Branding

• Customize your chatbot's appearance by removing the "Powered by Botsonic" branding.
• Toggle the switch to enable the ability to hide the "Powered by Botsonic" branding on the chatbot
• Then go to the Bot's Settings Page to hide it. Read this article to learn more about Bot Settings > How to Hide the Botsonic Brand