Import Files from Confluence

Learn how to import files from Confluence to use as a training source for your Botsonic chatbot.

This guide will walk you through the steps to import files from Confluence to use as a training source for your Botsonic chatbot.

*Note: Only available on Enterprise Plan.

Step 1 - View Bot Settings

Navigate to your Botsonic Dashboard by clicking on [Home] from the left hand side menu. Then click and open the Bot you want to connect. If you haven't created a Bot yet, read this Quick Start Guide.


Step 2 - Connect Atlassian / Confluence

  1. Click on [Sources], then click on [Apps].
  2. Look for the [Confluence] app then click [Connect].

*If status is still inactive, you'll see another [Connect] button, click on it.


  1. Sign in to your Atlassian account.
  2. Click [Allow] to grant the necessary permissions.


Step 3 - Select the Files to Import

  1. Click [Select Files].
  2. Choose the files you want to import from Confluence.
  3. Click [Import].

Step 4 - View status of uploaded file

  1. Click on the [Confluence] tab below the list of apps to view the file you uploaded.
  2. View file statuses as: Waiting, Processed, and Trained.



Enable or Disable File Visibility as Reference

Toggle ON to set the uploaded files to be shown as a reference on your chatbot's responses.