This integration automatically displays a consent agreement message with an acceptance button when a user initiates a conversation. The user must agree before proceeding to interact with the chatbot. This ensures you are in compliance with policies like GDPR.

Step 1 - Connect & Install

1. Go to your "Your Bots" Page and click on a bot. If you haven't created a Bot yet, read this Quick Start Guide.

   

2. Click [Integrations] from the left hand side menu, then click [Apps]

   

3. Look for the [Consent Agreement] integration. Click [Connect], then click [Install]

   

Step 2 - Customize the Consent Agreement Form

1. Go to [Installed apps], then click [Setup Now] on the Consent Agreement integration

   

2. By default, a GDPR Consent Agreement Template is already added on the settings. Simply click the [edit] icon and customize the message as you see fit. Otherwise, you can click the [Add new] button to create a new consent agreement form from scratch.

   

3. Edit and customize the following fields on the agreement form, then click [Save]

   • Title: Enter a name for the consent form
   • Country: Select countries where the consent is applicable, click the [x] icon to remove it from the list. Note: If you're testing it, make sure your country is selected.
   • Message: Customze the message you want to be displayed on the form
   
   

Step 3 - Enable & Test

1. Click the [Enable] button

   

2. Initiate a conversation with the chatbot. You should see the consent agreement message with the accept button displayed on the chat interface.

   

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To disable or disconnect the Consent Agreement integration

Go to the chatbot's Integration Page > Apps > Installed Apps, click the [trash] icon to disconnect the integration