Add Links to Webpages, Google Docs, and Google Sheets

Learn how to add links to webpages, Google Docs, and Google Sheets as a source of data for AI-Bot training

Did you know that you can simply copy and paste a link from a webpage, Google Doc, or a Google Sheet as a source of data to train your Bot?


Step 1 - View the Bot Settings

Click [Home] from the left hand side menu to access your [Dashboard]. Click to open a bot from the the "Your Bots" section. If you haven't created a Bot yet, read this Quick Start Guide



Step 2 - Add Links

Webpages, Knowledge Base Articles, YouTube Links

  1. Click the [Sources] tab, then click [Links]
  2. Copy and paste in the URL of webpages, knowledge base articles, or youtube videos. Click the [+] button to add more links, then hit enter.
  3. Click [Upload and Train]

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Botsonic can access and reference content from most websites, with a few exceptions:

  • webpages that are not published publicly
  • webpages that restrict crawling
  • content that is behind paywalls or requires user authentication
  • webpages that primarily consists of image, audio, or video content without any accompanying texts

Google Docs and Google Sheets Links

  1. Open the Google Doc or Google Sheet
  2. Share the file to “[email protected]
  3. Click [Share anyway]

  1. Copy the link to your clipboard
  2. Navigate to the bot you are working on.
  3. Click on the [Sources] tab, then click [Links]
  4. Paste the copied URL on the space provided
  5. Click [Upload and Train]

Add Links in Bulk via a CSV File

Alternatively, you can add links in bulk by uploading a CSV file.

  1. Click [Add via CSV]
  2. Click [download template], to download the CSV template. Follow the format to add all the URL's in the sheet (see snapshot of template below)
  3. Upload the saved CSV file, then click [Upload and Train].


Step 3 - View Link Status

Click [Sources], then click [Links] to view if the link status is waiting, processing, and trained.


Step 4 - Configure the Link Settings

Pause File Usage

Click the [3-dot] icon, then click [View Details]. Toggle ON to temporarily pause file usage as a data Source for your Bot.

Enable or Disable File Visibility as Reference

Toggle ON to set the file to be shown as a reference on your chatbot's responses.

Edit the link

  1. Click the [3-dot] icon, then click [View details] to open the link settings
  2. Click [edit], then edit the link
  3. Click [Save]

Delete the uploaded link

Click [View details] to open the file settings, then click [Delete]

Note: Bulk deletion of links is not possible

View Extracted Data

To quickly view the extracted data to verify the contents of the link you've uploaded, click the [Extracted Data] tab from the file settings panel.


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Autosync Data from Links (Webpages, Google Docs, Google Sheets)

Did you know that you can automatically synchronize the data from links (webpages, Google Docs, Google Sheets) that you've added as a training source for your Bot? In other words, once you've enabled AutoSync, Botsonic will use the latest data from the website pages that you've added in your Sources section. To learn more, read this step by step guide on how to Auto Sync Data from Webpages

Set Autosync or Sync Now

You can automatically synchronize the data from webpage links that you've added as a training source for your Bot. Once you've enabled AutoSync, Botsonic will use the latest data from the website pages that you've added in your Sources section. To learn more, read this step by step guide on how to Auto Sync Data from Webpages