Integrate Your Bot with Your Favorite Tools

Learn how to integrate your chatbot with customer support applications, platforms like WordPress, Google Tag Manager, Zapier, etc.

External integrations play a crucial role in enhancing the capabilities and outreach of your chatbot, effortlessly linking it with a wide range of platforms and services. Through integration with Botsonic's extensive suite of applications and services, you guarantee its availability and usefulness across different domains.

Botsonic's integrations go beyond messaging platforms, facilitating interactions and transactions across scheduling tools like Calendly, customer support systems such as ZenDesk and FreshDesk, and collaboration platforms including Google Chat and Slack. Moreover, by incorporating a Consent Agreement tool, your chatbot respects user privacy and regulatory requirements.

The integration with platforms like WordPress and Google Tag Manager enables seamless embedding of the chatbot within websites and efficient management of tracking and analytics scripts, respectively. Additionally, the ability to capture user information through Zapier and initiate callbacks enhances user engagement and service delivery.

Our comprehensive integration approach not only enhances accessibility but also optimizes user experience by providing a consistent and convenient interaction model across multiple touchpoints. It amplifies your brand's visibility, fosters engagement, and empowers your chatbot to serve as a versatile tool for diverse use cases, catering to the preferences and needs of a broad audience base.

Step 1 - View the Bot Settings

Go to your "Your Bots" Page and click on a bot. If you haven't created a Bot yet, read this Quick Start Guide.

Step 2 - Select an Integration

  1. Click [Integrations], then click [Apps]

  1. Select an integration, then click [View]

Step 3 - Install & Integrate

Review the step by step instructions or watch the video tutorial. When ready, click the [Install] button then follow the steps provided to integrate the app.